Legal

Privacy Policy

Last updated: August 26, 2025  ·  Effective date: August 26, 2025

This Privacy Policy describes how Forge Syntax ("we", "our", or "us") collects, uses, and shares information about you when you use our mobile applications and related services (collectively, "Services").

1. Information We Collect

We collect information you provide directly to us and information collected automatically when you use our Services.

a) Information You Provide

  • Contact information: When you contact us for support, we collect your name, email address, and the content of your message.
  • Feedback and support requests: Any information you provide when reporting a bug or requesting help.

b) Information Collected Automatically

  • Device information: Device type, operating system version, and unique device identifiers.
  • Usage data: Features used, actions taken within the app, crash reports, and performance data.
  • Log data: IP address, access times, and pages/screens viewed.

c) Information from Third Parties

  • Google Play Services: If you download our apps from Google Play, Google may share installation and update information with us under their terms.
  • Advertising partners: If our apps display ads (via Google AdMob), advertising identifiers and related data may be collected by our ad partners. See Section 5 for more details.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Services
  • Respond to your comments, questions, and support requests
  • Send you technical notices and support messages
  • Monitor and analyse usage trends to improve user experience
  • Detect, investigate, and prevent fraudulent or illegal activity
  • Comply with legal obligations
  • Show relevant advertisements (where applicable)

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

  • Service providers: We may share information with third-party vendors who perform services on our behalf (e.g., analytics, crash reporting, customer support tools).
  • Legal compliance: We may disclose information if required by law, regulation, or legal process.
  • Business transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred.
  • With your consent: We may share information with your explicit consent.

4. Data Retention

We retain your information for as long as necessary to provide our Services and comply with our legal obligations. Support request data is retained for up to 2 years. You may request deletion of your data at any time (see Section 8).

5. Advertising (Google AdMob)

Some of our apps use Google AdMob to display advertisements. AdMob may use your advertising ID and other device data to show personalized ads based on your interests.

  • AdMob is governed by Google's Privacy Policy.
  • You can opt out of personalized ads by adjusting your device's ad settings (Android: Settings → Google → Ads → Opt out of Ads Personalization).
  • We comply with Google's Families Policy for apps directed at children.

6. Children's Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, please contact us immediately and we will take steps to delete such information.

For apps designed for family audiences, we comply with the Children's Online Privacy Protection Act (COPPA) and Google Play's Families Policy.

7. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the information we hold about you.
  • Correction: Request that we correct inaccurate information.
  • Deletion: Request that we delete your information.
  • Objection: Object to certain processing of your information.
  • Portability: Request your data in a portable format.

To exercise any of these rights, please contact us at support@forgesyntax.com.

9. Third-Party Services

Our apps may contain links to or integrate with third-party services. This Privacy Policy does not apply to those third parties, and we encourage you to review their privacy policies. Third-party services we may use include:

  • Google Play Services
  • Google AdMob
  • Google Firebase (Analytics / Crashlytics)
  • Google Analytics

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers are conducted in compliance with applicable data protection laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our Services after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: